Reporting broken tactiles, traffic light buttons and footpath obstructions is a great way to help the blind and low vision community at large and can be especially helpful for those who travel independently using white canes.
Each individual state and territory in Australia has their own platform to report these obstructions to, and we’ve compiled them below as a handy reference
Victoria
Hazards can be reported via a phone call to 13 11 70 or via the Transport Victoria website
New South Wales
Broken traffic lights can be reported over the phone on 131 700. For any other hazards on the roads including damaged footpaths, please visit the Service NSW website.
Australian Capital Territory
Faulty traffic lights can be reported over the phone to Access Canberra on 13 22 81. Other hazards can be reported online via the Fix My Street page on the Access Canberra website.
Queensland
Faulty traffic lights can be reported over the phone to the Department of Transport and Main Roads on 13 19 40, all other hazards can be reported via the Queensland Department of Transport and Main Roads website.
South Australia
Faulty traffic lights can be reported to the Traffic Management Centre over the phone on 1800 018 313 while other hazards can be reported online at the SA.GOV.AU website.
Northern Territory
Traffic light faults can be reported over the phone on 1800 246 199, while all other hazards can be reported online at the NT.GOV.AU website.
Western Australia
Traffic light faults can be reported over the phone to Main Roads Western Australia on 138 138 while other hazards can be reported online via the Main Roads Western Australia website.
Tasmania
Faulty traffic lights can be reported via phone to the Transport Services Hotline on 1300 139 933 while other hazards can be reported online at the City of Hobart website.
